Privacy Policy
Last updated: April 5, 2026
Introduction
Ecozenda ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eco-zenda.com and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
Information You Provide Directly
We may collect information you provide directly, including but not limited to:
- Contact information (name, email address, phone number)
- Correspondence and inquiries about our products
- Feedback, comments, and product reviews
Automatically Collected Information
When you visit our website, certain information is automatically collected:
- Log data (IP address, browser type, pages visited, time and date of visits)
- Device information (device type, operating system, unique identifiers)
- Usage data (how you interact with our website)
- Location data (approximate geographic location based on IP address)
Cookies and Similar Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. These may include:
- Essential cookies (required for website functionality)
- Analytical cookies (to understand how visitors use our site)
- Marketing cookies (to display relevant advertisements)
How We Use Your Information
We use the information we collect for various purposes:
- To respond to your inquiries and customer support requests
- To send you marketing communications and promotional materials (with your consent)
- To improve and optimize our website and services
- To analyze website usage and trends
- To comply with legal obligations
- To prevent fraud and ensure security
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:
Service Providers
We may share information with third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
Legal Requirements
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:
- Comply with legal obligations, court orders, or government requests
- Enforce our Terms and Conditions
- Protect the security or integrity of our website
- Protect the rights, privacy, safety, or property of Ecozenda, users, or the public
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. When information is no longer needed, we securely delete or anonymize it.
Your Rights and Choices
Access and Correction
You have the right to access, review, and request corrections to your personal information. To do so, please contact us at info@eco-zenda.com.
Opt-Out of Communications
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send or by contacting us directly.
Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites, including Amazon, where our products are sold. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing your information.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will promptly delete such information.
Compliance with Laws
We comply with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) where applicable. For EU residents, you have additional rights under GDPR, including the right to request deletion of your data and the right to data portability.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by updating the "Last updated" date at the top of this policy. Your continued use of the website following the posting of revised Privacy Policy means you accept and agree to the changes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email:
Response time: 24-48 hours